Effective Date: February 25, 2025

Dhrubo Networks ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://dhrubonetwork.com), use our services, or communicate with us.

By accessing our website or using our services, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you interact with us, you may provide:

• Full name
• Email address
• Phone number
• Company name
• Billing and payment details
• Any other information you voluntarily provide.

1.2 Non-Personal Information

• IP address
• Browser type and version
• Device information
• Usage statistics of our website
• Cookies and tracking data (see Section 6)

2. How We Use Your Information

• Provide, maintain, and improve our services
• Process transactions and manage billing
• Respond to inquiries and provide customer support
• Enhance website security and prevent fraud
• Comply with legal obligations and enforce our terms
• Send marketing and promotional communications (with your consent)

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data with:

• Service Providers: To assist with operations such as hosting, analytics, and payment processing.
• Legal & Compliance: If required by law or to protect our rights.
• Business Transfers: If we merge, acquire, or sell assets, your data may be transferred.

All third parties are required to protect your information under strict confidentiality agreements.

4. Data Protection & Security

We implement industry-standard security measures, including encryption, firewalls, and access controls, to protect your personal data from unauthorized access, alteration, or disclosure.

However, no method of data transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights & Choices

Under Bangladesh's Digital Security Act and global privacy laws (e.g., GDPR, CCPA), you have rights over your personal data:

• Access & Correction: Request a copy of your personal data or correct inaccuracies.
• Data Deletion: Request the removal of your data (subject to legal obligations).
• Opt-Out: Unsubscribe from marketing emails at any time.
• Restrict Processing: Limit how we use your information in certain cases.

To exercise your rights, contact us at privacy@dhrubonetworks.com.

6. Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance user experience, analyze trends, and improve our website.

Types of Cookies We Use:

• Essential Cookies: Required for website functionality.
• Analytical Cookies: Help us understand visitor behavior.
• Marketing Cookies: Used for personalized advertisements.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies before providing any personal information.

8. International Data Transfers

If you access our services from outside Bangladesh, your data may be transferred and processed in Bangladesh or other countries where we operate. We ensure that such transfers comply with international data protection laws.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect data from minors. If you believe a child has provided us with personal data, contact us for removal.

10. Updates to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with an updated "Effective Date." We encourage you to review our policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, contact us:

Email: info@dhrubonetworks.com

Phone: +88096-667-77707

Address: House-57 (Level-2), Road-4, Block-C, Banani, Dhaka-1213